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  1. Home & Family Any new info on pictures??? Last I was told is that ALL orders were to be in stores by Friday. Well, our store got none in, still have a ton of orders not filled and the ladt I talked to through customer service says she sees my name on the master list PROVING my pictures were processed. Soooooo, where does this leave me?!?!

    Thanks for the update, but I have heard "by the end of the week" 3 times now, so I decided to give up, take my CASH refund and go to JCPenny's to get pictures. I didn't want to, but they were my daug…
  2. Home & Family How do you take care your customer when you suddenly announced to close all your portait studio?

    I just called Sears and they said you are LYING!!!!!!! So who is right?!?!?!
  3. Home & Family How do you take care your customer when you suddenly announced to close all your portait studio?

    That's a pretty bold statement to make being they are already REALLY LATE! And does with in the week mean this week, or within the next 7 days? Seems to me you really didn't help us! And you really…
  4. Home & Family I had pictures taken at sears and then they closed. NO ONE can tell me where my already paid for pictures are? I want to figure out where they are, they are my daughter's 1st bday, something I can never get back!

    I have talked to MANY, MANY managers!!! They won't tell me anything, except maybe I should go take pictures somewhere else! So are they saying I am not getting my pictures OR MY MONEY BACK?!?! I ju…
  5. Home & Family How do you take care your customer when you suddenly announced to close all your portait studio?

    I see they took they took their responses back!! Man they are NOT very good customer care are they!!!!!!!!!!!!!!!
  6. Home & Family How do you take care your customer when you suddenly announced to close all your portait studio?

    Yes I can see them online, but I am not ordering them again, because if I didn't get the FIRST ones I paid for, why in the world would I pay for them again!! I just want SOMEONE to say, yes, they are…
  7. Home & Family How do you take care your customer when you suddenly announced to close all your portait studio?

    I am having the same issue. It's not that we NEED to order pictures...we already paid for them. But no one cares that we haven't received them yet, that is why we are complaining!!!! And no one at …