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  1. Liked this: Home & Family Why can't Sears ever show up for an appointment? They have made appointments twice and not shown!!!!

    Well, I was left on hold for another 20 minutes waiting for a supervisor to get on the line. NO one ever showed up. I finally hung up. Totally missing basic phone skills here and awareness. When y…
  2. Liked this: Home & Family Why can't Sears ever show up for an appointment? They have made appointments twice and not shown!!!!

    I'm on the phone with the customer Care team now. They have left me on hold waiting for a supervisor. This is only my 4th call today. As expected, even though I was promised an appointment today, n…
  3. Liked this: Home & Family Still waiting Sears... Still waiting. Care to wake up and provide some customer service????

    Your experience is no different than mine. My repair person was supposed to come a week ago to replace a part in my freezer. We waited all day and then he called saying that he would not make it and…