- Franklinton, NC
- 2 answers
- 1 post
- 0 comments
- 0 reviews
Home & Family Once again Sears promises to make right but in the end delivers nothing but frustration.
So...I see that I am not the only one promised something....and then disappointed. At least this person talked...if only once...to a Store Manager. I could not ever get one to answer me.... And Se…
Home & Family How do you get a response from Customer Service? I have sent email 3 times and no response although you are told you will get a repsonse within 24 hours. So.....I have sent emails to the CEO of Sears Holdings...if I figured out his correct email address (at least 2 of the 4 have not come back yet as undeliverable). It does NO good to try to call the store. If someone picks up the phone...they hang up on you. And FORGET getting a manager to answer. Poorest experience that I have ever had with Sears.
So I talked to your person. He promised me a % off the dishwasher to be refunded to my credit card. I got a refund...but it was NOT the % promised. Then...he won't respond to my emails about it...a…