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Liked this: Home & Family 3 weeks ago I prepaid for an extra day of service to replace a part but my husband was able to do it. I've been waiting for me refund, after speaking to 2 representatives, one who promised to call me back in 10 minutes (3 hours ago). What now?
Hi merrief! Welcome to MySears! I am so sorry to hear you haven't gotten your promised refund. The SearsCares team can get this taken care of for you! A team member will reply shortly with a r…
Liked this: General This is the second time Sears Store: Montgomery Mall #0001424, 7103 Democracy BLVD, Bethesda, MD 20817 (301) 469-4000 has done this: Twice I laid away a product - When I went in to pay the last payment and pick up my layaway payment, the clerk has returned to the register and told me another employee sold my layaway. I had not been late in my payments either time. This time, the store representative said another employee had been greedy,(meaning greedy for sales). That is not acceptable to me, nor do I think that action is acceptable employee actions by Sears. I was refunded my money - but that too is not acceptable. I want the product I paid for, and was guaranteed by the layaway contract. Does Sears protect Sears customers from Sears employee actions such as this?
jgwinn, My name is Liz and I am a part of the Sears Cares Escalations team. Please accept our apologies for the lack of customer service that you have received. We strive to provide top notch servic…
Hi big_furry_creature! Many of the local Kmart stores have a majority of costumes on sale for 50% off right now! If you visit today, they can probably let you know if there will be even deeper disco…
Dysons are great vacuums, certainly. And, there's lots of great bonuses going on with them right now at Sears. Keep in mind, though, that while they make a lot of noise about not losing suction, they …
I purchased a Dyson DC-7 in 2008 and it has taken all the dust and lint thrown at it. It has worked trouble free and caused no problems. I use it on deep pile carpet and tile. It has been worth its …
Hi CarleyRae! I do not own a Dyson myself, but anyone I know who does LOVES it and has no regrets. The reviews for all Dyson models are all fantastic. I don't think any of them have a rating of…