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  1. Outdoors How do u get ANYONE from Sears so called "Customer Service" to respond/resolve an issue? Paid $2,500 for a lawnmower and $650 for a maint agreement. Now I can't get anyone to help with service, not even ONCE. Sears needs to either fullfill the maint agreement or return the $650. If Sears does not do one or the other options I'm going to begin the process of filing a complaint wirh the Attorney General in my state. At least they answer their phone.