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  1. Home & Family Went to return an impact wrench that I used twice and never worked again. My wife bought it for me about 10 months ago so I figured they would take it back, exchange it or at least get store credit. We are reward members so I assumed our purchases were tracked but I guess its only for 90 days....although the warranty is a year?? We were told there was nothing they could do for us. Guess you lost a customer Sears, so disappointing. You used to be able to rely on craftsman for reliability and for warranty but I guess that's no longer true.