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  1. Home & Family Can anyone tell me how to contact the customerservice manager of sears.com? Waiting 7 business days for a refund on an essential appliance is unacceptable when the fault is Sears...I need my refund to purchase the right size water heater.

    SHC-BrianS, I have sent you the requested information twice, and yet I have not heard from you. No phone call or email to follow up with me. How can you be working on a solution when you have none …