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  1. Saving Money please help me. i ordered this order on Nov. 18th it was cancelled by the store on Nov. 21st i am still waiting for a refund. i call and they say they will forward it to someone else who can handle this matter with the same results, nothing. i have recently received an email from you thanking me and congratulating me on becoming a shop our way rewards silver member. i believe in sears and don't want it to disappear but this is no way to retain customers.