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  1. Home & Family On 12/26/12 I purchased two pair of glasses from Sears. One pair was returned because the staff said they could not adjust RayBan glasses and they gave me plastic glasses. On 2/26/13 we left on a 2 month camping trip. The plastic glasses were so heavy I had constant headaches and they would not stay on my face. In desperation I finally went to another store and bought replacement glasses. I realize the warranty period on the Sears glasses had expired and chalked it up to a bad experience. Today my husband reminded me that Sears has a policy of customer satisfaction and that I should contact you in that regard. I would like to return the glasses and receive a refund of my $299.99. Sales check #016156617519 Receipt # 647601878 Thank you, Joyce P. Whitley