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  1. Home & Family who do I talk to to file a complaint above customer solutions dept?

    Hi Brian, Thanks for your quick reponse. I've talked to customer Solutions again this morning. I was expecting them calling me back as a representitative promised over the phone a 48-hour time wind…
  2. Home & Family who do I talk to to file a complaint above customer solutions dept?

    Thanks for the fast response. I appreciate this channel of communication. I just got an email and a Customer Solutions Feedback Case 1518629 is just created. I don't know whether it is the result of…
  3. Home & Family who do I talk to to file a complaint above customer solutions dept?

    I have a Repair Proactive Solutions Case 1487756 for repair history
  4. Outdoors Who do I contact ABOVE " Sears Customer Solutions Department " to file a complaint?

    I requested Sears Home Service to repair my refrigerator. It was not cooling enough. It has been 18 days since Sears sent their first technician. The issue still is not resolved. I was led to believe…