1. Home & Family Why does it take so long to repair a product? I sent my vacuum in on August 30th to be repaired they said it would take 2 weeks. Which is long to begin with, but then sears called me a week and a half after they took it and told me it wouldnt be ready till the 23rd they had to order parts. Well I called today because I have not heard from them and now they said it wont be in until the 30th. All for the little foot pedal lock. This is ridiculous especially when I havent had a vacuum!! I have been having to borrow vacuums from people this whole month. I am quite disappointed especially since I chose sears based on the warranty that they provided for my vacuum. The least they could do is provide a vacuum to use while mine is in for repair.....