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  1. Home & Family lexiWhere is my refund for $1,909.53 for order #487116842? I was told a credit was issued on April15th and it would appear on my credit card in 3-5 business days. It is now 2 weeks later. The Sears 800 numbers and emails have been unhelpful and I just want my money back. My credit card has no record of Sears issuing this credit, so what is going on? If I don't get my refund soon, I will file a complaint with the Better Business Bureau, Consumer Affairs and the Attorney General's Office, and dispute the original charge with my credit card company.