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  1. Home & Family Why does everything I order with Sears Outlet arrive damaged and unsafe?

    Hello, RE Case #1662572/Bailey Please could someone actually read my complaints and resolve this matter for me? Brian, David, Wendy? My "Case Manager", Lori S doesn't bother replying and I guess…
  2. Home & Family Why does everything I order with Sears Outlet arrive damaged and unsafe?

    Hmmm.............as previously mentioned I already emailed all the information on 8/21 to the email smadvisor@searshc.com. I have, however, re-sent it to you. This is very confusing - 2 replies to my …
  3. Home & Family Why does everything I order with Sears Outlet arrive damaged and unsafe?

    With the utmost respect, I am fed up with apologies from Sears Outlet. It's the same wether I contact you through email, phone or this site. Lots of apologies but no actions and no follow through. I h…
  4. Home & Family Why does everything I order with Sears Outlet arrive damaged and unsafe?

    This is the help/ reply I received from Sears! "I understand that you have a catalogue of problems with Sears. From what I gather, you are requesting a refund for your range in which can not be …
  5. Home & Family Why does everything I order with Sears Outlet arrive damaged and unsafe?

    Thank you. I think there's a number of problems with Sears delivery of products that are not in their original packaging. In my case the items were not packaged for transit. The oven was wrapped in cl…
  6. Home & Family Why does everything I order with Sears Outlet arrive damaged and unsafe?

    Thanks, it's not just the cook top though! It's really a series of awful experiences with Sears Outlet and I have emailed you a full list. It all just culminated in my spending $2200.00 for a pile of …