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  1. Home & Family How can I get someone from your call center to actually help me?

    The other line I got was "it's Saturday, we don't have supervisors here on Saturday." I am skeptical. I wasn't even complaining about him, I was complaining that you told me you would "call me in th…
  2. Home & Family How can I get someone from your call center to actually help me?

    hung up on me again when i tried to get refunded. incredible. next call is to the credit card company. I really cannot believe this.
  3. Home & Family How can I get someone from your call center to actually help me?

    I am trying to cut my losses and get my money back, but just like when you ask for a supervisor, they just put you on hold endlessly (I've been on hold for 40 minutes this time), or I get mysteriously…
  4. Home & Family where can i complain about the repair services offered by sears?

    This was probably the worst customer experience I've ever had. It has to be bad for me to join this forum just to warn other people. I felt so helpless through the whole thing, no one cares, no one c…