Types of Badges

Community Manager Comm Mgr

Comm Mgr

Community managers take care of the entire community so we can enjoy it.
Moderator Moderator


Moderators are the good people who help get questions answered and make sure everyone follows the rules.
Expert Expert


Experts are the smart cookies who know a ton about products and answer questions.
Sears Cares Sears Cares

Sears Cares

People with this badge are trained customer care representatives who make sure you get help when you need it.
Associate Associate


Associates are actual employees of Sears Holding Corporation, but not part of the Community Team.
Vendor Vendor


These are business partners of or suppliers to Sears Holdings Corporation.
Editor Editor


Editors are grammar gurus who create blogs and guides that you will enjoy.
Sr. Blogger Sr. Blogger

Sr. Blogger

Count on these topical wordsmiths to deliver blogs and guides that matter to you.
  1. Outdoors Craftsman Lawn Tractor would not start. Running fine daughter got off to move a stick and then it would not start. I had knee replacement and had some one check it about 3/4 weeks later, just thought the spark plug was fouled out from gas. I called 2 or 3 times and talked to 8 different people that could not speak good English. Whenever I asked to speak to an American Representive that could speak English(never did speak to a rep. that spoke English), I was transferred. I spoke to one man in broken English that said, I needed to call Craftsman because I had called Sears. What! I explained Crfaftsman was Sears brand name product and I had called the # on my Craftsman manual. One of the operators said she would waive and send a repair man out to check the lawnmower out. I wanted to make sure she understood, I asked you will send a repair person and I won't have to pay for the service charge, she then tells me no, no it will cost $105.00. WHAT! I put it in a repair shop in my town, it is a defective Cam. The repair man gave me the # to call and the nice English speaking ladies today told me to go to my sears.com. I bought my lawn tractor August 28, 2010. It was under warranty when the problem started. HELP! I have never had a problem like this, I have had nemerous Craftsman lawn tractors, Sears TV, washer dryers, craftsman tools(only brand my Dad & Husband would buy) and so many products I can't remember in 40 years. But if I don't get answers this will be the last product I will buy. HELP

    No problem
  2. Outdoors craftsman hammer rust - what is the best way to remove?

    I've heard of home remedies for this before.