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  1. Home & Family How do I get ahold of my Case Manager? I've been without a one year old Kenmore Elite refridgerator for over 2 months and a 5th technician visit today still did not correct the issue. He advised that this qualifies for the lemon law and I would like to discuss with my supposed Case Manager.

  2. Home & Family Should I go to the store I purchased an appliance from to escalate a repair issue?