- Richmond, IN
As secretary of our police dept, I ordered indoor cycles for our workout area. After a month I called to find out status on product but they knew nothing of the order. After a week of calls, they found the order but didn’t know what to do with it. After another week of calls, they said we didn’t have an account with them. The City doesn’t have an account?! Why did it take 6 wks to tell me this. No one had the courtesy to take the time to call me when they received the order. So much for keeping things local!
After speaking with the person in the department multiple times and also the manager, I was told that there was no one higher to complain to and that there is nothing to do about it. So here goes….