- Reading, PA
Can someone please help me address service issue after service issue in the repair (under warranty) of my dishwasher? This is the second problem (same type) that I’ve had with this dishwasher. And, yet I cannot get a service technician to show up within my appointment windows (missed 2 appt windows that were scheduled). Everytime I call to ask why they didn’t show on time, I’m told “sorry but we’ll reschedule and our next appointment is in a week”. This is unacceptable and poor service – poor quality dishwasher, technicians who don’t care about appointment windows and service personnel who don’t care about wasting your time
Plus, I was just on the phone with your customer solutions team to get assistance and the call was disconnected – no call back. Unacceptable!