- Park City, UT
damaged on delivery
When my treadmill was delivered, they had a rough time. They tried to get it through the door without taking off the screen, which didn’t work. After wrestling with it and putting it down in not so great positions to rest while trying to figure it out, there was damage. I’m not concerned about the scratches, but the wheel is bent and won’t roll. The machine was put down in a way where it rested on the wheel, and it bent. We didn’t now this until we tried to roll it and it wouldn’t roll. It put a deep groove into our wood floor, when needs repaired now since we rent the house. The machine did roll when we looked at it, when the guy came down to take it off display, and when it was taken off the truck here. The wheel is bent now and won’t roll. Will you repair my floor?