- centerville, OH
Delivery and Pickup not complete since May 28th
I had a Craftsman Garden Tractor delivered May 28th. The day of delivery the deliveryman said his truck was full and would have to return to pickup my old craftsman tractor which I had ready for pickup. I heard nothing for several days so I called delivery and they setup a new pickup for today Sunday June 2nd. I did get a call Saturday eve with a 12 noon – 2pm window for pickup. I then got a call from the deliveryman saying it would be later than 2pm before they could pick it up. I am writing this at 6:15 pm Sunday eve and no pickup was made. I would like to make it clear the pickup of the old tractor was a major factor in the sale of the new item. The ease of getting rid of the old tractor if nothing else was a big point of this sale. Could someone explain whom I need to contact with this issue since after two tries the delivery team route isn’t working very well. Thanks for you time on this issue.