Hello, My GE Frig water dispenser stopped working, the ice maker works so the water line is working. The model # is GSH25JFXN BB. Any idea what could be the cause of this issue?


2 answers

  1. That dispenser has a control lock. Check to see if that control lock is on. If it is, then you can disable that control lock by pressing and holding the LOCK button for 3 deliberate seconds (or even a little longer). This may restore normal operation to the dispenser. If not, then you may have a component failure in the dispenser. You can schedule service by calling Sears at 1-800-469-4663 (1-800-4MY-HOME).

  2. Hi Bob,

    Welcome to the MySears Community!

    We would be happy to help answer your question by having one of our Sears Appliance Experts help in providing some trouble shooting tips.

    If you can please check back to this thread periodically, a reply from one of our Experts will be posted in helping to solve this issue for you.

    Thank you!

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