Question

Hoping cancelled order gets speedy refund…

I have cancelled an in-store pickup order and am awaiting the refund. I have been told 3-5 business days. There are numerous other threads where it appears to have taken weeks are longer for this to get resolved. I hope I will not be one of those cases. I am using this as an opportunity to either have another thread outlining the unnecessarily long time for a refund that it takes. Or perhaps one that can help Sears customer support shine if they can address the issue quickly and correctly. Time will tell and I will post updates as the days go.

Answers

3 answers

  1. Hi scarletknight23,

    Welcome to the MySears Community!

    We appreciate you sharing your feedback with us in regards to the status of your refund.

    Keep us posted if you have any issues.

    Thank you!

    1. In response to SHC-WendyFD-2

      You are welcome. I am hoping this can be an overall positive thread so I guess we will see in a few days :)

    2. In response to SHC-WendyFD-2

      Did you get your refund yet? Im still waiting on mine.