- Littleton, CO
Horrible Customer Service. Over a month and 3 repairmen – refrigerator (which is less than 3 years old) is still not working. Sears Customer Resolutions tells me all they can do is send another repairman (but not for 2 more friggin weeks) and YES they will charge me for more labor even though the other three repairmen didn’t fix my refrigerator. I have NEVER been this upset. They also tell me there is NO ONE to call to escalte this issue or complain.
Does anyone know what I can do or who I can contact? I don’t want to call another repair company and start over but I am tempted. Especially since I have NO confidence in Sears resolving this issue, especially in a timely manner