- Carmel, IN
How can I get my water heater fixed in less than 5 days?
I have an in-warranty water heater that is leaking. Called for a service appointment and was given a date 5 days out (today is Friday, got a Weds appointment!). Surely this must be a mistake… it seems like an urgent fix such as ours is being prioritized equally with disposal installs and the like. I called other plumbers to see if they would do a Kenmore warranty repair and they won’t. So you apparently have a monopoly on repairing your units but don’t have the resources to meet the demand that you created. Unless you can tell me that there has been a mistake and that I can get service in under 5 days, this will have been my last appliance purchase from the Sears family.