- Farmington, MI
How do I get ahold of my Case Manager? I’ve been without a one year old Kenmore Elite refridgerator for over 2 months and a 5th technician visit today still did not correct the issue. He advised that this qualifies for the lemon law and I would like to discuss with my supposed Case Manager.
Numerous contacts with Sears to attempt to get a working refridgerator that began with issues under warranty. No response or resolution and now over 2 months with no working unit and 5 technician vistits later. I was instruted to contact LG directly and upon doing so was told I had to work thru Sears. I’m sorry I ever purchased 6 appliances from them.