- Des Moines, IA
How hard is it to solve a haul away mix-up???
Apparently it is extremely difficult, there seems to be no solution in sight. I ordered a set of kitchen appliances that were delivered on 8/19. I asked the sales associate for haul away of my old appliances. This was never put on the receipt. The delivery people said they could not do it until I called the store and scheduled it. I called the store 8/20, not fixed. Went in to the store 8/21, left with the manager to call me on 8/22. Guess what, no phone call. Went in to the store again 8/23, the associate was supposed to call me later that day. Again, no phone call. I just called the store today, 8/24, and got voice mail. Seriously, never ever ever going to purchase anything ever again from Sears. This has been awful.