- Aubrey, TX
How long should it take to get a refund on a cancelled online purchase? I am at 14 business days and counting. Last time I called a supervisor they told me it was being processed by the “back office”. I would get a status email. Not yet. THis is ridiculous. I did go into a store and make the purchase after realizing how ineffective online purchasing is with Sears. I don’t have 2K just lying around, who does at Xmas? Thanks Sears online for the inconvenience.
Order #: 437351807 for what it is worth.