Answers

3 answers

  1. Hi there, consumerquest! Thanks for visiting with your question today! You have a couple of options that will work to cancel your layway.

    • Visit your local store-an associate will be able to help
    • Click here to be directed to Sears.com. The click to chat representatives will be happy to help you cancel your layaway for you.

    Thanks!

    1. In response to SHC-JulieK

      I'm chatting with an associate online right now and they are not able to cancel my layaway and say that I can not cancel it in the store either. What do I do ?

    2. In response to SHC-JulieK

      Hi melissai! Thanks for your question today. According to the Layaway FAQ's, you can cancel any layaway contract. You will receive a refund of your payments made to date minus the Service and Cancellation Fees. I would recommend visiting your local store. They will be able to help.

      Thanks!

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