- Chauvin, LA
How to contact Office of President to file complaint?
Your customer service is horrific. Ordered two of the same item only received one. First call placed to Cust. Serv. was a joke the overseas call center is garbage. Bearly can understand what the person was saying. To only be told she had to send an email and call back in a few days. Second call was told system was down call again later. Thrid call was told can’t just send the second item that wasnt received. I have to wait for a refund then re-order the same item again. Now I recieve emails asking if the box was damaged. I resonded back and the one item I recived was ok. Next day receive another email stating I now have to wait another week for UPS to research the shipment. In the mean time I now have to explain to my kids why only one gets a christmas present and the other doesn’t. Thank you for destorying my kids christmas.