- Honolulu, HI
My name is Liz and I am a member of the Sears Cares Escalations team. I saw your comment and wanted to reach out to you to offer our assistance. We thank you for posting about this matter regarding your refrigerator. We can truly understand how frustrating this situation has been for you. We would very much like to connect you with a dedicated case manager to contact you and address your repair concerns. At your earliest convenience, please send the following information – contact #, screen name (sansuzy316), phone # used at time of purchase to email@example.com. Again, we do apologize for the inconvenience and look forward to speaking with you soon.
MySears Community Moderator
Thank you for reaching out to us today in the MySears Community!
Your issue is very important to us and we would like to put you in contact with our Sears Cares team for further assistance in discussing this issue. Once a member from our team responds I will be sending an email to help in directing you back to your original thread and contact with our team member.
We appreciate you taking the time to share your feedback with us on this matter!
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