Question

I am trying to locate my order that was supposed to be delivered by 19 Feb 13. I e-mailed seller twice and still have not gotten any info on my order. Can someone PLEASE update me on my order.462079952

Answers

2 answers

  1. Dear Astagathe,

    My name is Brian, and I am with the Sears Social Media Escalation Team. We are sorry for the delay in receiving an update on your order. We know how discouraging this type of service can be for you, and we would love the chance to help. Please send the following information – contact #, screen name (Astagathe), phone # used at time of purchase to smadvisor@searshc.com.

    Thank you,
    Brian S.
    Social Media Moderator
    Sears Social Media Support

  2. Hi astagathe! I am sorry to hear you have not received your order. Let's see if our SearsCares team can assist. Check back on this thread for a reply soon. They will do what they can to help.