Question

I bought a lawnmower on line with Sears this morning but had to cancel because the VIP coupons did not get applied. I was able to get the order cancelled but was still charged for the warranty on a mower I never received. for

Answers

2 answers

  1. Dear sterlinggirl48313,

    My name is Edwin and I’m with the Sears Cares Social Media Support team. We’ll be happy to look further into your order and the refund of the warranty charges applied to the mower that was cancelled. We would like to speak to you and offer our assistance to make sure this matter is handled and taken care of properly. Please send the following information – contact #, screen name (sterlinggirl48313), phone # used at time of purchase to smadvisor@searshc.com. We look forward to speaking with you soon!

    Thanks,
    Edwin C.
    MySears Community Moderator

  2. Hey sterlinggirl4831! Thanks for posting today. Sorry you did not receive the warranty refund. Check back right here in a bit for a reply from a SearsCares team member. The team will make sure you get that refund!