- Drexel Hill, PA
I had light bulbs burning nonstop in my Kenmore Elite Trio refrigerator. I called Sears two days ago and was told that it would take 7 to 10 business days for the part to come in. I wonder what part they were referring to as the entire ubulb unit has been burned. NOW my refrigerator is not cold enough. I am quite disgusted and unhappy to have a refrigerator that is no longer keepin food cold enough and hav a medication that must be refrigerated. I got no notice of a recall and am quite displeased. I found out about the recall when I posted a picture of the burned interior where the bulb had beeen, on Facebook and was told that there was a recall. 7 to 10 business days in inappropriate.
Will I have to contact the BBB or the state attorney general?