Question

I have a Kenmore 79092163 electrirange and several of the functions on the operator interface are no longer working. It has been in service 15 months.

Answers

2 answers

  1. Thank you for your question. From the description of the problem I suspect there is a stuck or shorted keypad and the console interface will need to be checked by a technician. There something you can check first. Sometimes by mistake the keypad is put into "lockout" or what is sometimes referred to as child lock. This will lock out the keypads and make them non-responsive. Notice the small padlock emblem under the Stop keypad. Try pressing and holding the Stop keypad for 3-5 seconds and see if the lock feature can be turned off or on. If this make no change then I suggest you schedule a technician to come to your home to check and repair the unit.

  2. The first thing to try is to unplug it for a few minutes, then plug it back in. If that doesn't work, I'd recommend calling 800 469 4663 to have a technician check it out.

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