My name is Brian and I am part of the Sears Cares team. We are very concerned by the information you have brought to our attention. Sears takes product safety very serious, and we can certainly understand why this situation with your range would be more than a little concerning to you. We would like the opportunity to look into this issue further, and discuss what options we have to help moving forward. At your earliest convenience please send the following information – contact #, screen name (K.Kurtz), phone # used at time of purchase to firstname.lastname@example.org. We do look forward to speaking with you soon!
MySears Community Moderator
Hi K.Kurtz! Welcome to MySears! Thanks for posting your question today. I am sorry to hear you are having such issues with your range. I can understand your concern. I am going to pass this along to the SearsCares team, who will be happy to discuss the problems you are having and will do what they can to help.
A team member will visit shortly looking for more information so they can directly connect with you. Once they do, I will reach out via email to let you know.
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