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2 answers

  1. Hi dcy.young123! A SearsCares team member replied on the other thread you posted. Copy and paste this link to be directed to it:

    https://www.sears.com/community/questions/i-have-a-order-415437417-and-received-a-ups-tracking-number-that-is-invalid-it-should-start-with-a-1z-and-sixteen-numbers-mine-has-no-1z-and-only-15-numbers-can-you-help-please/

    Thanks!

      • San Jose, CA

    How do you know the tracking number is invalid?

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