Question

i have not been refunded for an item that Sears canceled out of my order, order#447686557 please help?

Answers

3 answers

  1. shadowfx7,

    Hi, my name is Brian with the Sears Cares Team. I'm sorry to hear that you have yet to be refunded for an item you returned to us and I can understand your concern. We'd be happy to assist in making sure this is resolved quickly and to your complete satisfaction. Please send an email containing your preferred contact information to SMAdvisor@searshc.com. In your email, please also include your screen name (shadowfx7) so we can reference your post. Again, we're sorry for any inconvenience this has caused and we look forward to speaking with you soon.

    Thank you,

    Brian H.
    MySears Community Moderator

    1. In response to SHC-BrianH

      Poster could just go to the following thread and find out what is supposed to happen:
      http://www.managemylife.com/mmh/questions/305944-delivery-2-weeks

  2. Hi Shadowfx7,

    I am so sorry to hear that you have not received your refund for your cancelled order.

    Can you please check back to the post soon and I will have the SearsCares Team member reply to your post?

    They will do everything they can to get this situation cleared up for you.

    Thank you ;)