Question

i made and order online and paid in full for the order but did not recieve it nor can i cancel it what can i do? to get my money back or get the merchadise. can you help me?

Answers

3 answers

  1. plusandcurvy-we are sorry for the troubles you have encountered with your order. We like to help. Please send the following information – contact #, screen name (plusandcurvy), phone # used at time of purchase to smadvisor@searshc.com – Thanks, Liz

  2. Did you order it from 'Sears' or a third party vendor on the sears.com website?

  3. Hi, plusandcurvy. I am very sorry to hear about these issues with your online order. I will be happy to have our Customer Care Team reach out to you to help you address this further. Please check back here for a reply from the Customer Care Team soon!