2 answers

  1. Dear hibarra;
    Good Morning Mr. Ibarra! I sincerely apologize for the delay in responding to your post here. We have received your email this morning and have forwarded your information to our Blue Ribbon team as you have requested. Our case management team will call you directly and discuss the experience with your washer and provide options to satisfy you as a valued customer. Again, we’re sorry for any trouble we have caused and we look forward to talking to you soon.
    Thank you,
    Christine R.
    MySears Community Moderator

  2. Hi hibarra,

    Thank you for posting your question in the MySears Community!

    If you can please check back periodically we will have one of our SearsCares team members help you further in providing you with the information you are requesting.

    Thank you!