I placed my order with Sears primarily because I could return items to a store. Why do I have to pay return shipping if the product quality is not acceptable?

My return is demin shorts. The fabric flap that covers the zipper is wrinkled is such away that it does not cover the zipper.


1 answer

  1. Hi there! Thanks for your question today! Give the folks at Sears Customer Service a call or use the "click to chat" option regarding this shipping charge. They will be happy to discuss this further with you.


See More