Question

I purchased a lawn tractor part and was given the wrong part and was told I could not return or exchange it. Where do I go from here?

Answers

2 answers

  1. When we bought dryer from SEars, they sent the wrong propane converter kit, since the receipt did not match the item number, we could not return it either. Sears is not customer friendly, and will be gone soon. Anyone need a propane converter kit for a 10 yr old dryer I've got it. The new dryers will not accept this particular conversion kit. Just to get my husband out of the store, manager sold this worthless part to him. They will never ever get another dime of money from us.

  2. Hi there, Wantserviceplease! Thanks for your question today. You should be able to return that part! Get in touch with the folks at Sears.com customer service. They can walk you through the process.

    Click here to connect with Sears.com customer service.

    Thanks!