I recently bought a new phone from Sears and it quit working within a week or so. I don’t have my receipt anymore, so was hoping you could send me one for me to return?


2 answers

  1. If you're a member of Shop Your Way Rewards, you don't need your receipt. Bring it to any Sears store and they can look up the transaction in the register through your SYWR account.

  2. Hi bswannack! Thanks for visiting MySears today with your question! You sure can view the receipt from your phone purchase. Follow these steps to do so:

    • Log on to
    • Click your name in the top right hand corner
    • Choose “Order Center” from the drop down menu that will appear

    From there, you will be able to see all of your past orders both in store and online.

    Hope that helps! Let us know if you have any further questions.


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