I redeemed an award at Sears choice rewards on September 17. , received an e-mail that stated “..item was redeemed successfully”. The one month later nothing delivered , no communication as to what is the delay. They I look at my account and now they have expired points that were valid when I made my redemption and my account now shows a negative balance. I then try to cal the 1-888-775-7325 number from the web site and it is a wrong number. What is going on here? Who can help me?


1 answer

  1. Hi, 1johnv. Welcome to the MySears Community! The number I have on file for Sears Choice Rewards Support is 1-800-669-8488. Please give that support number a try and reply if you have any additional problems making contact. We will be happy to assist you further!