- Aurora, CO
I WOULD NOT BUY A BROOM FROM SEARS!!!!
I WOULD NOT BUY A BROOM FROM SEARS!!!! The Customer Service & Repair is the absolute WORST! My Whirlpool double oven has been out for two weeks because the fuse burned out due to using the self clean “feature”. I missed worked waiting in a ridiculous time window just so the repair guy can call me at the end of the window saying he will be 2 hours late! He finally makes it and tells me I need a new oven, and tells me this is a known issue with these double ovens (Why did you even need to come !?!?!) I am then told this issue would be fixed on the 11/25 by replacing the ovens, but after waiting the entire day for the service guy to come, window from 8-12, but ONE SERVICE GUY shows up at 2pm just to say he cannot do the work by himself and LEAVE. I speak with the customer service supervisor, and with a nonchalant attitude she tells me she will call me back, BUT NEVER DOES; I call the next morning and she tells me we have another appointment for 11/29 (After THANKSGIVING). After I told her how unprofessional this service was she reschedule it to 11/27. I have no confidence that this will be fixed tomorrow!