in June of this year I purchased a stove and a frige from your Huntington Mall location. Two days ago my Matag rang stoped working. I called Sears locally but was transferd to a call center. the service call center informed me that the soonest they could have my stove fixed was Dec 6 over 10 days. I informed them this was not ok. I have family coming in from out of state for Thanksgiving and I have purchased $200 worth of food, I needed it repaired or replaced before then. the service employee said that they would contact the store and talk to a manager about having the item


1 answer

  1. Hi mr.steward369! Welcome to MySears! I replied to your post over on our forums. I hope you will be in touch with the SearsCares team! They will be able to help.