- Atlanta, GA
Invalid promo codes and exceeded number of tries allowed.
I have had a ongoing issue with Sears.com accepting any of the promo code I am provided via email. I am now receiving a error stating “You have exceeded the number of tries allowed to add a promo code. Please call 1-800-697-3277 for further assistance.” Problem is no one at the number knows how to address this issue. This issue has been occurring for around a month now with no resolution for almost a month. Initial contact on this issue 5/9. Suggesting I call to place orders or go to a store is not my idea of resolving a issue with my profile.
Looking forward to working with someone to resolve this issue.