Question

kenmore refrig the arm that turns in back of the box to dispense ice cubes will thrn when you remove the box but you put the box in and it engages the wuger it will not dispense ice cubes I noticed the this arm has threads i tried to tighten it but it will turn but not tighten is there a cluthch on this or is there a way to tighten this arm?

Answers

2 answers

  1. If the coupling on the end of the motor shaft is spinning free, in some cases only the coupling will need to be replaced but if the threads on the motor shaft are stripped, then the auger motor will also need to be replaced. If the coupling is tight but the motor will not run when the bucket is in place but does run when the bucket is moved, then it would lead to a weak motor and it will need to be replaced. The complete model and serial number will be needed for more specific information. If you would like to have a technician check this, you can call 1-800-469-4663 to schedule a tech to come out.

      • San Jose, CA

    Can you supply the long model number of the refrigerator and any number the ice maker might have on it?