- Des Moines, IA
More & More “Made in China” Craftsman tools?
This site doesn’t look like the old forum style site where we “as pseudo valued customers” could post our comments for Sears to hear and hopefully act upon.
Anyway, as a 45+ year supporter of the Craftsman name & product line I have mentioned in the past about the new lineup of crappy tools made in China. If you want us professionals, & more skilled home tool users, to keep buying your tools, I’d STRONGLY URGE Sears to make the hand tools in the USA. 1st off, if I want to add tools to my Craftsman collection, I WILL NOT add China made Craftsman tools (such as socket wrenches, hand wrenches, and combination ratchet wrenches, Screwdrivers, bits etc.). I went to purchase a set of Craftsman combo ratchet wrenches in both Metric & SAE today. Nothing but China made **** again & more than it was 1 yr ago!! Get with it!!! Sears is in trouble, and you are just adding more and more reasons for the loyal shoppers to leave you. I want to continue to use your store & truly attempt to purchase anything I can from you. I may be done with the tools for both my 3 businesses & personal collection now. ($ 1500-$3000/yr ). I would be really ticked if one of my fine USA made hand tools went bad and you tried to give me a P.O.S. replacement that’s Made in China. They don’t last & they don’t work right. Take my word on it, I actually use them. Will switch to Mac or Snap-On and will pay the money for good tools. Hope you can get things together soon or another large USA Icon (SEARS) will be history. You CAN purchase Chinese junk tools at Wally World & Target and so many others. Make you cheap stuff, Companion Brand in China if you want. It was always for the inexperienced or budget tool user. But “CRAFTSMAN” was always great tools years ago. Have many that are 50 yrs old and still great.