Question

My freezer door of my Jenn-Air side-by-side refrigerator/freezer pops open when I shut the refrigerator. Model number JCD2295KES.

Answers

2 answers

  1. Thank you for your question. This problem can be caused by the freezer gasket catching on the lip of the cabinet. Instead of sliding over the lip the gasket catches on the lip. This acts like a spring ready to open the door when the refrigerator door is shut. A simple fix to try is to use vaseline on the lip of the freezer door so the gasket slides over and is not acting like a spring ready to push the door open. Try this first before trying to adjust the door. Thank you for using MySearscommunity site.

  2. Hi blaisejuly4,

    Thank you for posting your question in the MySears Community!

    We appreciate you including the model number for this can help our Sears Appliance Experts determine what might be causing this issue.

    Please check back periodically for one of our Experts will be responding.

    Thank you!