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  1. When the door switch fails, it will usually need to be replaced. Most door switches will pry out and have 2 wires connected to it, which can be connected either way. If you decide to change the switch yourself, be sure to disconnect the power first. For more specific information, the complete model and serial number will be required. If you would like to have a technician check this, you can call 1-800-469-4663 to schedule a tech to come out.